JB
June B
1 reviews | Active since Jun 2010
02 Jun 2015, 09:00
BEDDING GETTING SMALLER
Last month i bought QUEEN size duvet cover...IT does not fit my QUEEN size duvet...Much smaller..???<br> <br> Saturday i bought a QUEEN size FITTED sheet....IT ALSO does not fit my bed...WHY.????<br> <br> Boardmans please check your sizes and PLEASE have size LABELS put on your BEDDING...not just your PACKAGING. YOUR bedding and towels HAVE GOT SMALLER....???
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Boardmans's replyOfficial
04 Jun 2015, 09:19Hello famil,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Please note as per our telephonic discussion the concerns raised will be raised directly with our Quality Control department as our products go through a rigorous quality assessments before they hit the sales floor.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Please note as per our telephonic discussion the concerns raised will be raised directly with our Quality Control department as our products go through a rigorous quality assessments before they hit the sales floor.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Best regards,
Boardmans's reply04 Jun 2015, 09:19
Official
Hello famil,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Please note as per our telephonic discussion the concerns raised will be raised directly with our Quality Control department as our products go through a rigorous quality assessments before they hit the sales floor.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Please note as per our telephonic discussion the concerns raised will be raised directly with our Quality Control department as our products go through a rigorous quality assessments before they hit the sales floor.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Best regards,