1 reviews | Active since Apr 2015
Bad service , bargin missed
Good Morning,<br> <br> I purchased 5 drops of curtains, from the Boardmans online store, during the 50% off sale. At the time of purchase it was indicated that all 5 drops were instock. I then phoned them with regards to my delivery, 8 days after I had placed my order, and the day after the sale was over, I got a phone call from Boardsmans that the curtains where not in stock. Strangely if I had been notified earlier I was in Durban that weekend and I saw 5 drops of the exact curtain instore onsale at the Gateway branch. I enquired if I could get the stock I saw, but was told the sale is over, even though I had paid for the items already??????<br> <br> I feel that I not only missed out on a great deal, and I could of saved money, I am now sitting with 5 windows without curtains.<br> <br> Please could someone call me and rectify my purchase, as an account holder and a valid customer for over 25 years, id hoped for better service.<br> <br> Yours faithfully,<br> <br> Sharon.<br> <br>
Thank you for bringing this matter to our attention, we apologise for the inconvenience caused. Kindly note our attempts to contact you were unsuccessful , please provide us with your order number in order for us to assist further.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for bringing this matter to our attention, we apologise for the inconvenience caused. Kindly note our attempts to contact you were unsuccessful , please provide us with your order number in order for us to assist further.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
