VR
Varsha R
1 reviews | Active since Jan 2011
09 Sept 2015, 19:58
Bad service
A e-mail was logged with the customer services e-mail on the 6 September, even though it says that you will be responded to within 24 hours that never takes place, very disappointing!!!<br> <br> I purchased a Brabantia 28cm non-stick frying pan (stock code: ***) from the Pavilion branch in Durban, however the pan had a few scratches and because it was the last item in stock I purchased it.<br> <br> I would like to swop this pan, please urgently check for stock in other branches urgently.
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
11 Sept 2015, 09:53Hello greenery,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the delay in response to your query.
We would like the opportunity to discuss the matter with you and therefore request that you contact us back on the number below.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the delay in response to your query.
We would like the opportunity to discuss the matter with you and therefore request that you contact us back on the number below.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Boardmans's reply11 Sept 2015, 09:53
Official
Hello greenery,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the delay in response to your query.
We would like the opportunity to discuss the matter with you and therefore request that you contact us back on the number below.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the delay in response to your query.
We would like the opportunity to discuss the matter with you and therefore request that you contact us back on the number below.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***