nM
ndivhuwo M

1 reviews | Active since Jul 2016

13 Jul 2016, 14:10

bad service

<p>i ordred good online on the 28th at boardmans- thier terms say delivery within 2-5 days.</p> <p>and they will let you know if delayed</p> <p>i have not as yet recieved my goods and no one has contacted me in anyway explaining where my order is.</p> <p>i have phoned countless times and i get order still in process reply.</p> <p>spoke to carol today apperently a manager and she could not even be bothered.</p> <p>end up saying im cancelling my order and she just says OK????</p> <p>Really??? will i pay R2500 for items i didnt need!!!</p> <p>pathetic service nje</p>

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Replies (1)
Boardmans
Boardmans's reply14 Jul 2016, 07:46
Official

We have received your concerns and apologise for the inconvenience caused by the matter . We have escalated the refund and update request to the Boardmans online team and they will revert back to you on the matter. Please find the below reference number for your email ********** 066/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.