HS
Hilary S

1 reviews | Active since Nov 2015

21 Apr 2016, 11:52

AVOIDANCE OF REFUNDING ME

***/GO<br> <br> I am not prepared any longer to receive automated responses to emails and Hello Peter reports with promises that this matter is being investigated when, clearly it is not. There has been absolutely no feedback either.<br> <br> I AM, THEREFORE, GOING TO BE REPORTING THIS MATTER TO THE POLICE TODAY.<br> <br> You have been in possession of the damaged goods since February. We are nearly into May and I have still not been refunded. I am not perpared to wait any longer while you try and wriggle out of refunding me. <br> <br> <br>

0
Replies (1)
Boardmans
Boardmans's reply21 Apr 2016, 14:22
Official
Hello HilaryPS,

The Boardman's management has been made aware of your concerns that you have, yet again updated and feedback will reverted directly back to you on the matter. We apologise again for any frustrations incurred.
Your reference number remains the below.
***/GO

Kind regards,
Customer Experience Team
Call Centre: ***.