And still no action from Boardmans and this after numerous complaints!!!!!!!!

I place an order online for a juicer, besides the fact that they charge double for the unit compared to Take a Lot - you cannot cancel an order? I canceled the order the following day and confirmed telephonically with Lucky that they have indeed received my cancellation ( ********** 0020) but the unit was still delivered? A colleague of mine has signed for the delivery and now I have this unit? I am expected to return this to a Boardmans store? I dont even know where to find a Boardmans store and why is this my problem if you deliverd after cancellation? I expect that you collect your own unit and refund me MY money!!

Official business reply

Thank you for bringing this matter to our attention .We apologise for the lapse in service.We have arranged for our online team to make contact with you for the collection and refund of the cancelled order, that had been delivered .

Your reference : ********** 0264/GO

Kind regards

The Edcon Customer Experience Team

Since this post there have still been no arrangements made to collect this unit from me??

This is how you guys do business? Such a shame!!