KM
Kim M
1 reviews | Active since Apr 2010
16 Mar 2015, 13:28
All bedding sale but some items full price
I went to the Boardmans 40% off sale and because there was a sign saying 40% off all bedding, I took pillow cases (continental and king size) as well as other items. When i had paid and looked at my slip the pillow slips were full priced. When i queried i was told pillow cases were not on sale. But the sign said ALL bedding.. I did not have time to have the voided orr argue so i left but am going to return them. This is very poor showing edgars/boardmans and false advertising.
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Boardmans's replyOfficial
17 Mar 2015, 15:49Hello Kim Mapley,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We will be speaking to the accounts manager directly discussing this incident of bedding promotion. We will provide feedback to you. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We will be speaking to the accounts manager directly discussing this incident of bedding promotion. We will provide feedback to you. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Boardmans's reply17 Mar 2015, 15:49
Official
Hello Kim Mapley,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We will be speaking to the accounts manager directly discussing this incident of bedding promotion. We will provide feedback to you. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We will be speaking to the accounts manager directly discussing this incident of bedding promotion. We will provide feedback to you. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***