SR
Steven R
1 reviews | Active since Sept 2015
01 Oct 2015, 19:11
Advising people not to buy there!
Went to Woodlands Mall to buy a present for a friends birth day, Bought a Jamie Oliver knives set worth R1000 when i asked the Consultant or cashier to please tel me more about the product they said that they don't know. after deciding to buy it she just gave me the product over the counter i kindly asked for a carry bag she said that they dint have any and she took out a Refuse bag!!! I held my head in shame leaving that store! She even had the audacity to tel me i can leave a complaint if i want!
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Replies (1)
Boardmans's replyOfficial
05 Oct 2015, 08:35Hello striley4,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we always want your shopping experience with us to be a great one.
Please note that we have forwarded the concerns you have raised with us regarding the service received, to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Again we do apologise for the discomfort caused and thank you for taking the time to alert of your experience in order for us to address our service shortfalls.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we always want your shopping experience with us to be a great one.
Please note that we have forwarded the concerns you have raised with us regarding the service received, to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Again we do apologise for the discomfort caused and thank you for taking the time to alert of your experience in order for us to address our service shortfalls.
Kind regards,
Edcon customer experience team
***
Boardmans's reply05 Oct 2015, 08:35
Official
Hello striley4,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we always want your shopping experience with us to be a great one.
Please note that we have forwarded the concerns you have raised with us regarding the service received, to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Again we do apologise for the discomfort caused and thank you for taking the time to alert of your experience in order for us to address our service shortfalls.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we always want your shopping experience with us to be a great one.
Please note that we have forwarded the concerns you have raised with us regarding the service received, to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Again we do apologise for the discomfort caused and thank you for taking the time to alert of your experience in order for us to address our service shortfalls.
Kind regards,
Edcon customer experience team
***