RC
Rowan C
1 reviews | Active since Dec 2015
26 Dec 2015, 11:42
Absolute worst online service ever encountered
I ordered a food processor and kettle on the 30th November. I received delivery a couple of days later, however, the box contained only the food processor, no kettle. I phoned Boardmans and was told they would \escalate the matter"and look into it. A few days later"
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Replies (1)
Boardmans's replyOfficial
28 Dec 2015, 11:29Hello RowanCoates7,
Thank you for taking the time and addressing your service experience with us. We can understand the frustrations this has caused you. Kindly note we will liaise directly with the Online management team for urgent assistance in this matter.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
If you have any future concerns or issues that you are not entirely happy with, you are more than welcome to come and speak to us on ***(***) to enable us to address your concerns immediately.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We can understand the frustrations this has caused you. Kindly note we will liaise directly with the Online management team for urgent assistance in this matter.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
If you have any future concerns or issues that you are not entirely happy with, you are more than welcome to come and speak to us on ***(***) to enable us to address your concerns immediately.
Kind Regards
Customer Experience Team
***
Boardmans's reply28 Dec 2015, 11:29
Official
Hello RowanCoates7,
Thank you for taking the time and addressing your service experience with us. We can understand the frustrations this has caused you. Kindly note we will liaise directly with the Online management team for urgent assistance in this matter.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
If you have any future concerns or issues that you are not entirely happy with, you are more than welcome to come and speak to us on ***(***) to enable us to address your concerns immediately.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We can understand the frustrations this has caused you. Kindly note we will liaise directly with the Online management team for urgent assistance in this matter.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that Boardmans remains committed to providing customer service, which exceeds customers' expectation.
If you have any future concerns or issues that you are not entirely happy with, you are more than welcome to come and speak to us on ***(***) to enable us to address your concerns immediately.
Kind Regards
Customer Experience Team
***