TV
TERESA V
1 reviews | Active since May 2014
16 Feb 2015, 16:26
:***/GO STILL no refund- 3rd complaint
Still awaiting refund.<br> Same case number that Boardman's does nothing with.<br> 5 weeks to process a credit card refund.<br> <br>
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Replies (1)
Boardmans's replyOfficial
19 Feb 2015, 11:18Hello Tess0305,
We must apologise for the delay and the inconvenience caused to you. As per our telephonically discussion, we are happy to hear that you have received your refund.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
We must apologise for the delay and the inconvenience caused to you. As per our telephonically discussion, we are happy to hear that you have received your refund.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Boardmans's reply19 Feb 2015, 11:18
Official
Hello Tess0305,
We must apologise for the delay and the inconvenience caused to you. As per our telephonically discussion, we are happy to hear that you have received your refund.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
We must apologise for the delay and the inconvenience caused to you. As per our telephonically discussion, we are happy to hear that you have received your refund.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***