1 reviews | Active since Apr 2025
Inferior quality and poor service
The quality of their product is inferior, and their after-sale service poor to non existent. I have photos as proof of their disappointingly poor quality product that peeled and chipped a mere 3 days after application. Their after-sales service policy only kicks in after 4 days which means that they expect you to bear the unsightly situation and disposition for 4 days before even giving it a consideration. And thereafter you have to plea, beg and threaten to get their attention. Loyalty and good customer service is non-existent to them. Despite being a loyal customer for 10 months at Boa Haasendal, and weeks of back and forth about their poor service and product, their management, together with Boa Head office, offered me a nail strengthening consisting of a mere top coat instead of a redo of this poor quality nail treatment. Boa "Beauty" Bar, you sadly lost my respect as a reputable business that care for your customers, let alone know much of "Beauty". Definitely not a company I will ever trust again.
