1 reviews | Active since Sept 2013
BAD Service
I had a terrible experience at the Durbanville branch. I went there last week for a royal pedi, but they only did a regular gel toes overlay. Additionally, they charged me the wrong amount. I pointed out that my appointment was booked incorrectly, but the receptionist argued with me. I showed her the confirmation on my cell phone, which was sent from their office cell phone. She continued to argue and said it was impossible. She confronted me in front of other clients. It was unprofessional and unacceptable.
Now there is a credit for my next appointment, but the question is, do I want to be treated so poorly again? It's shocking how clients are treated these days!
There was also a limited selection of colors to choose from, and the air conditioners were not working. I was drenched in sweat when I left. It was extremely poor and unacceptable.
