AB
Aqeela B

1 reviews | Active since Sept 2024

04 Sept 2024, 17:54

Terrible service !!

BNA is the worst dealership !!!! They quick to sell a car but the after sales ARE PATHETIC. My car I have for only for 5 months and already there is something wrong with the gearbox it's at the mechanic for 3 weeks now. I was told they liase with the mechanic. My husband managed to get the mechanics number and spoke to him. I have messaged now and called the Aftersales they do not pick up it's so frustrating all they need to do is be honest band communicate but they lack communication skills !!

Bna still has not made payment to the mechanic and the money was released from the insurance company already. I cannot wait until we are done with this people.

0
Replies (1)
BNA MOTORS
BNA MOTORS's reply04 Sept 2024, 19:05
Official
Good Day Mrs Bull

Please be advised that our office hours are from 8am to 5pm, You are attempting to make contact with the aftersales after 5pm. Please note the provider has been paid today 04.09.2024 and the proof of payment was sent to him.It has been communicated with you by our aftersales department that you may collect your vehicle tomorrow 05.09.2024.

Thank you 

Regards 
BNA Motors