EZ
Elroy Z

1 reviews | Active since Feb 2023

10 Feb 2023, 11:18

Mr Z

Bought a car last year at the Goodwood branch. First 2 months car started without any issues. Took the car to them for check up on alarm system, car came back I had a problem starting the car that never happened before I took it to them. Found out they took my original battery nd replaced it with a dud battery nd they were only suppose to look at the alarm, nevertheless I reported the matter of which they put a new battery in nd the same time replacing my brake pads I had an issue with. A month or 2 after that my water pump broke they replaced my thermostat but nw i found out that my antifreeze is not staying in the water bottle cz I hv to fill it up every single day, I found the problem where the leakage comes from, my brakes is making a hell of a noise nd my battery they've replaced few months back just went dead last nite when I started the car. So ja nw I'm struggling with them to fix my car with all the original parts. Never ever will I recommend anyone to buy from them they're total *******s. Basically I don't enjoy my ride that I paid so much for...

0
Replies (3)
BNA MOTORS
BNA MOTORS's reply10 Feb 2023, 12:51
Official
Good Day Mr Zonn

Trust you well

We do apologise for the inconvenience 

As self said, We replaced the battery with a new one and we replaced the pads. Unfortunately you are out of your 6 months CPA warranty and therefore we are unable to assist with the water issue. More then willing to assist with labor, Please email our aftersales team ***.

Regards
BNA Management 
EZ
Elroy Z's update10 Feb 2023, 13:22
Reviewer Update
The CPA warranty period I understand but the parts you guys replaced on the vechile has a guarantee nd for that matter it obviously exceeds the warranty, but I won't leave it there I'll report this matter to the motor industry ombudsman nd take it from there.
BNA MOTORS
BNA MOTORS's reply15 Feb 2023, 17:21
Official
Good Day

Any parts being replace within the 6 months do not extent any warranty as per CPA law 

Regards