JW
Joshua W

1 reviews | Active since Mar 2026

03 Mar 2026, 06:48

Misleading Sales Practice by BNA Motors

I bought a vehicle from BNA Motors about six months ago, and they sold me a car that was supposedly on 73,000km. However, when I bought the vehicle, I requested documents, which I still haven't received from them. They told me to request them from the bank, which I did, but I'm still figuring out how everything works since it's my first time buying a car with monthly installments.

When I started having problems with the vehicle, I wanted to claim warranty on the gearbox and engine. That's when I contacted Suzuki, and they told me the vehicle was last serviced at 194,000km last year. I messaged B and A Motors, and they claimed they had no understanding of this, saying they sold the car to me with 73,000km.

I contacted the bank again, asking for details on the vehicle's kilometers, and they asked if BNA Motors hadn't given me the details. I saw on the paperwork they sent that the car was sold to me with 209,000km, but the odometer showed 73,000km. When I confronted B and A Motors, they mentioned they'd sort me out with another vehicle, but they're not following through.

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Replies (1)
BNA MOTORS
BNA MOTORS's reply15 May 2026, 10:19
Official
 
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please could you contact me at *** or call our team at *** WhatsApp friendly