MSMs
Morena Sechaba Mapholisa sechabamapholisa

1 reviews | Active since Aug 2023

11 Nov 2025, 10:12

I strongly advise anyone considering buying a car from this dealership to think twice

I strongly advise anyone considering buying a car from this dealership to think twice. My experience has been extremely disappointing. I purchased a car less than a month ago, and it developed a serious gearbox problem shortly after. Despite their claim that all vehicles are roadworthy, the dealership has failed to provide me with a valid roadworthy certificate to prove this. They have also been unresponsive to multiple emails, phone calls, and WhatsApp messages — making it nearly impossible to get any assistance or updates. It’s unacceptable for a dealership to ignore customers once payment has been made, especially when the car sold turns out to be defective. Save yourself the stress and frustration — avoid this dealership at all costs.

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Replies (1)
BNA MOTORS
BNA MOTORS's reply12 Nov 2025, 14:11
Official
Good Day

We appreciate your feedback and are sorry to hear about your experience. Please note that the vehicle has already been booked in at a repair facility for assessment and repairs. Our team has been in ongoing communication with you via WhatsApp and email to keep you updated on the process.

We remain committed to resolving the matter as quickly and professionally as possible, and we appreciate your patience while the repairs are being attended to.

Regards
BNA Motors