From bad to stress free.

Did a trade in, where they had to settle my vehicle... Had issues with they not doing the settlement in time, and I got debited for both Vechiles, which they did reimbur*****t me, but I had to call many days to get the refund, I had to make calls for almost two weeks to get the refund... This went on for two months (guy in charge of the trade in was Imaad... Finally on the second month I got a call from a person name Shane Bowles... When the second months debits was deducted, he called me, asked for my details and the same morning my debit was reimbursed... And the next week my vehicle was settled... So it went from bad to great, thanks to Shane... So my advice will be if you do a trade in with BNA, talk with Shane, very helpful and he made sure to get things done quickly.

Shane Bowles thank you for sorting things out so fast I really appreciate it... Because of Shane I gave a rating of 5.