CW
Cedric W

1 reviews | Active since Mar 2024

24 Mar 2024, 21:24

Car dealership

I bought a vehicle April 2023 took delivery May 5th 2023. After 3 days car started giving problems.. Twice gearbox. Then twice engine. 3rd time the engine had to be replaced. Case was at MIOSA. Closing letter stated we were waiting on NEW engine and paperwork for engine and warranty papers on all work done. Got the car back. After 3 days engine gave problem again.. Did not receive paperwork on engine or warranty.. I took the car back to dealership.. An agreement was made for a substatutional deal.. But the sales manager refused. He wanted the car as a trade in.. After 11 months I'm paying for a car that is still at the dealership..

0
Replies (5)
BNA MOTORS
BNA MOTORS's reply02 Apr 2024, 10:35
Official
 
 
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please could you contact me at *** or call our team at *** WhatsApp friendly 
CW
Cedric W's update02 Apr 2024, 11:29
Reviewer Update
How do I contact you.. What is your number?? My number is ***..
BNA MOTORS
BNA MOTORS's reply02 Apr 2024, 14:53
Official
Hi

Okay will make contact with you Mr Williams
CW
Cedric W's update02 Apr 2024, 17:47
Reviewer Update
I will be waiting on your call. Thanks
BNA MOTORS
BNA MOTORS's reply04 Apr 2024, 09:55
Official
noted