FM
Francesca M

1 reviews | Active since Oct 2011

12 Sept 2025, 16:20

Bad aftersales from Imran Moosa, salesman

I found their service lacking in communication. Once they had our signature on their paperwork, it was very hard getting hold of them, eg Imran Moosa, salesman. Eventually after receiving our car, we discovered that the boot wouldn't open. We informed Imran Moosa of the problem immediately, the same weekend we received car. It is now 5 days later and we still waiting on him to send a technician to fix the boot problem. He doesn't answer calls or respond to WhatsApp. It takes several calls before he finally calls back. I am not a happy customer although I love the car thus far, we need the boot to be working. Get your head right and focus Imran!!!

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Replies (1)
BNA MOTORS
BNA MOTORS's reply16 Sept 2025, 09:54
Official
 
Good Day 
 
Thank you for your kind review 
 
We at BNA Motors are grateful for your business and we wish many happy miles, Enjoy the new vehicle 
 
Kind Regards 
BNA Management