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Nikho N

1 reviews | Active since Mar 2024

30 Mar 2024, 21:59

an on going bad experience

I purchased a vehicle on the 8th of JAN 2024 and up until today (30-03-2024) I have not been given any paper work because of an *********** sales person. I have been having endless problems going back and forth with BNA Motors. Its been three months having the car and still they have not gotten back to me.

On the day of purchase we pointed out few things. . Two of the tyres were in bad condition including the spare wheel . No spare key .Aircon needed to be re-gassed . starter to be fixed

The sales person promised to fix the above mentioned, we then left with the car. That very same evening I discovered that the central locking was not working (the car does not lock). That very evening we contacted the sales person that the car does not lock and that we are bringing the car back.

On Friday we met up with the sales manager and informed him about the issues we had and what was promised by the sales dealer. He asked that we bring the car in the following Tuesday. They had the car from that Tuesday until February and nothing was done to the car, The transfer of ownership IS STILL not done and The registration of the car.

I REGRET ever doing business with them, as they lack communication and have to run after them and get false promises on their end.

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Replies (1)
BNA MOTORS
BNA MOTORS's reply02 Apr 2024, 10:34
Official
 We would like the opportunity to investigate your feedback further. Please could you contact me at *** or call our team at ***? We’ll work with you to resolve any issues as quickly as possible.