SM
SHUABE M

1 reviews | Active since Sept 2015

06 Aug 2019, 15:03

SUPERTECH PMB - POOR SERVICE & POOR CLIENT LIAISONS

SENT MY CAR IN FOR A SERVICE & THE TONE WAS NOT THE SAME UPON COLLECTION. IT KEPT BRINGING UP SIGNALS THAT THE ENGINE POWER IS REDUCED AND WHEN I QUERIED IT THEY SAID IT HAD NOTHING TO DO WITH THE SERVICE. WE BARELY DRIVE THE VEHICLE, USE IT ONCE OR TWICE A MONTH AND IT IS RELATIVELY NEW. PROBLEMS STEMMED AFTER THE SERVICE AND THEY REFUSE TO ACKNOWLEDGE IT NOR DO ANYTHING. THEY ASKED FOR ADDITIONAL FEES TO MAKE NEW BOOKING TO SEE WHAT I AM TALKING ABOUT. THERE ARE DENTS AROUND THE VEHICLE WHICH WAS NEVER THERE BEFORE AND THE WHEEL CAP, IS ALSO MISSING. THE MANAGER MET WITH US AND SAID THERE IS DIRT IN THE FILTER AND THE PROBLEM WILL EVENTUALLY GO AWAY. NO FEEDBACK ON ALL THE DENTS AND MARKS WE PICKED UP AFTER COLLECTING THE VEHICLE. TO DATE, NO NEWS FROM THE WORKSHOP TECHNICIAN OR ANYONE AT THE BRANCH.

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