unhappy client

the car was sold by me, while the do quality check before car delivered to me the found that the car need a new engine, the after they done to install engine, the y run away with the vehicle. they send me this below email. '

Good day Mr Duze

I trust that you are well.

I would like to refer to our telephone conversation on the 14th of July 2020. During our conversation I confirmed that BMW Sandton has advised that they no longer wish to continue with the sale of the BMW X6 which you had wanted to purchase from them. Should you not be satisfied with the decision that has been taken by the dealership, may I kindly request that you refer your matter to the Motor Industry Ombudsman for further intervention.

The contact details for the MIO is *** .

Alternatively you may also discuss the matter with the consumer council for further advice and assistance on your matter.

I trust that you will find the above to be in order.

Regards

Duron J Solomon Tholangwe (Pty) Ltd t/a Imizizi Spaces Atrium on 5th 9th Floor, Atrium on 5th Building 5th Street Sandton 2196 ----------------------------------------------------------- Tholangwe (Pty) Ltd Registration number: *** ----------------------------------------------------------- On behalf of BMW Group Financial Services South Africa BMW Group Financial Services South Africa Joint Customer Interaction Center SF-1ZA1S2 Customer Service Specialist

Postal address: P.O Box 2955, Pretoria 0001

Tel: +*** Mail: duron,*** Web:http://www.bmwfinance.co.za/