This matter concerns BMW SA, BMW Sandton and BMW Financial Services

I bought a new X3 on BMW Select, since the day I had it there has been big problems as doors not locking etc. I took the car in and cars Safety Harness was replaced, my concern with the Dealership was at that point that if a part of the ECU gets replaced on a brand new car surely the issue would return at a point. with that being said 2 weeks after it was replaced the same issues came back. fast forward numerous threats and complaints know one returned my calls nor emails, my WhatsApp messages were just read and not rep****. after threatening to go to Ombudsman they came with a solution that only a take back is the option (car having such issues, they will do a take back). this was in June we are sitting in October, the car is just standing at home and the debit order still goes off monthly, so I'm paying BMW's car off while it just stands in my garage. Ps the car was bought in Feb 2023.