Their service does not equate to their invoice amounts :)

Wow, has there service gone from fine to non-existent. You have to beg service advisors to get back to you. No explanations are given as to why parts have to be changed etc. Have had to take it to a private mechanic to sort out the balance of the work where BMW quoted plus minus 50k (with no explanations) and the private quote was about 25K. Also it counts as a second opinion. If your car is out of motorplan I wouldn't bother.