RK
Ridwan K

1 reviews | Active since Oct 2019

03 Oct 2019, 14:03

SANDTON AUTO ARC-POOR WORKSMANSHIP- PLEASE STAY AWAY

CAR WAS INVOLVED IN AN ACCIDENT-UNFORTUNATELY WAS TOWED TO SANDTON AUTO ARC (HOW ARE THEY BMW APROVED???) THE VALUE OF MY CAR WAS 520000 AND MY DAMAGES CAME UP TO 420000.00 ITS A NO BRAINERRRR THE CAR SHOULD HAVE BEEN WRITTEN OFF!! PEOPLE ARE PLAYING WITH MONEY IN THERE..

AFTER 2 LONG MONTHS OF WAITING I GET A CALL SAYING THAT MY CAR IS READY FOR COLLECTION. SO I SHOW UP, THE LADY THAT WAS ASSISTING MY HER NAME IS ROCHELLE. GEM OF A PERSON. THE PROBLEM IS WITH THE WORKMANSHIP UP STAIRS. WHEN EVER I WALKED UP THERE LOOKS LIKE THEY ARE HAVING A PARTY!! MUSIC ALWAYS ON AND EMPLOYEES "CHILLING" NO WONDER THE RATING IS SO LOW.

BACK TO THE POINT UPON ARRIVING I SEE MY CAR AND THESE ARE THE FAULTS I FOUND AS A NORMAL PERSON AND THEM AS "PROFESSIONALS" COULD NOT!! JUST *********** STAFF OR ARROGANCE THAT I HAVE DONE A GREAT JOB??? I HAVE PICS TO PROVE IT AND I HAVE MARKED THEM JUST IN CASE THEY SAY THAT I AM TALKING ****.

-everything to do on the left hand side

-Front Fender left hand side panlebeated incorrectly

-in the pillar between the fender and the door no paint coverage on their primers

-rubbers that come out of the harnessing- harnessing that comes out of the pillar -to join in the door frames-OVER SPRAY

-orange peel in the door frame is to thick

- LOTS OF DUST SPOTS/FISH EYES IN THE DOOR FRAME

-rubber seal on the front passenger door is loose and damaged

-dust from flatting and polishing everywhere (in the car, beadings, rubbers, in the vents)

- left hand side pillar top where it meets the sunroof, the pillar is still CREASED!!! still DAMAGED!!!(HAS NOT BEEN PULLED CORRECTLY)

-GAP BETWEEN THE DOOR FRAME AND PILLAR

-SUNROOF IS BULGED IN THE MIDDLE! ROOF IS DOWN BY THE TWO CORNERS!! ( HOW DO YOU ADJUST THE GLASS SUNROOF???? (PREYAN SAID HE WILL ADJUST)- AS FAR AS I KNOW YOU CANNOT BEND GLASS! BUT LETS SEE.

-PAINT TEXTURE ON THE LEFT HAND SIDE DOES NOT MATCH THE RIGHT HAND SIDE ORANGE PEEL ITS MORE FLAT (BEEN FLATTED TOO MUCH)

-CAR WAS DIRTY EVERYWHRE-DUST WAS EVERYWHERE- IN THE ENGINE BAY, FROM FLATTING PAINT WORK MESSED ON THE FRONT LIGHT!

- NOT IMPRESSED AT ALL AS THEY HAVE CALLED ME TO COLLECT MY CAR. BEING A BMW APPROVED CENTER IS THIS HOW THEY REPRESENT THEM SELVES? PRETTY SHOCKED

-note that the car was sitting by BMW SANDTON AUTO ARC for the past 2 months to do a ******* job like this not acceptable.

I WILL NOT ACCEPT MY CAR IN THIS CONDITION. (AS PER THE MANAGER THEY SHOULD HAVE WRITTEN IN OFF??? WHY DIDNT THEY?)))

AND FOR THE INDIAN GUY/MANAGER (PRIYAN) THAT RUNNING THE TOP FLOOR HIS ARROGANCE WILL KISS HIS **** SOON. HE MUST LEARN TO ACCEPT HIS MISTAKES INSTEAD OF FINDING FAULTS IN MY FINDINGS.

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