Painful Service at the Hands of Barend Buys BMW Fountains

Very poor and panel service from Barend Buys, he has his ability to undermine you, l wonder whether it's racially motivated. I brought in my car for scratch assessment then he quoted me, then l requested that he splits the quotes since l have 2 scratch and dent covers since the quote was more than either of the 2. It's been almost a month, he keeps on promising and highlighting that he is too busy. I never saw it at BMW Arc in Sandton where l was saved so five star. He treats me like he is fixing my carfor free. If the job is too significant BMW ARC FOUNTAINS should just say it so that clients know