ITC

Begining of July I was contacted by Ms Mandisa Dlamini on my unpaid account,

we realised deduction was done on 25th of the month instead of 27th my payday. I offered to do an EFT so we can have matter quickly resolved. I then requested her to sort it out for Monthend July. In July again I received a call, luckily from Ms Mandisa, and I asked her why she did not change my debit order as previously requested. She said she sent an email and she was not aware it was not done. I eventually manually paid the money again, and sent proof to Mamponi,

I am not happy that now this is reflecting on my ITC report without me being at fault.