DH
DEE H
1 reviews | Active since Mar 2021
16 Mar 2025, 18:37
Duplicate BMW account on credit report
I sent BMW finance an email last year querying a duplicate account that’s reflecting on my credit report and the team has been useless in resolving or providing an update. I’ve provided them with my credit report as per their request and I’m still waiting for them to remove it as it’s impacting my affordability.
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Replies (1)
BMW Financial services's replyOfficial
17 Mar 2025, 09:06Dear Dee Hlaheng,
Thank you for contacting us; your feedback is important to us.
We sincerely apologise for the delay you’re experiencing with your credit records.
Your concern has been escalated and a representative will contact you
with 2 hours of receipt.
Regards,
BMW Financial Services
***
***
Thank you for contacting us; your feedback is important to us.
We sincerely apologise for the delay you’re experiencing with your credit records.
Your concern has been escalated and a representative will contact you
with 2 hours of receipt.
Regards,
BMW Financial Services
***
***
BMW Financial services's reply17 Mar 2025, 09:06
Official
Dear Dee Hlaheng,
Thank you for contacting us; your feedback is important to us.
We sincerely apologise for the delay you’re experiencing with your credit records.
Your concern has been escalated and a representative will contact you
with 2 hours of receipt.
Regards,
BMW Financial Services
***
***
Thank you for contacting us; your feedback is important to us.
We sincerely apologise for the delay you’re experiencing with your credit records.
Your concern has been escalated and a representative will contact you
with 2 hours of receipt.
Regards,
BMW Financial Services
***
***