BMW FINANCIAL SERVICES

We bought the car in December 2010, and between 2012 and 2013 we had serious financial problems which we explained to BMW, we arranged and paid them an arrears amount of R25000 September 2014 and still continued with the instalment as the contract for the vehicle only ends in January 2016 meaning that it is still active. Recently we tried making another arrangement with BMW to pay R45000 arrears amount, they still deduct the monthly instalment every month as usual. Where the matter gets ***** is that they keep sending sheriffs to come and repossess vehicle and these sheriffs are making payment arrangements, saying that we should hand them the money, amounts that the sheriffs are asking for are ranging from R15000 - R45000. This matter is sounding very ***** all together as our contract is still active and expires in January 2016 and instalments are going off every month of R 5939.09. Can someone please look into this matter, because we refuse to be ********** financially and also have the car repossessed without getting straight answers from BMW.