Apologies to BMW Financial Services

I , Willem Van Der Merwe, hereby would like to formally apologize to yourself and BMW management for my behavior towards all. I did over react due to my misunderstanding of records shown to me.

I consulted with my financial advisor on the matter of payments not showing up on the BMW system. After an intense 3 days for fine combing of my financial statements of the last 4 years we found the following;

1) Debit orders taken from my account by BMW was reimbursed within 3-5 days, back into my account under a unknown reference. Which mislead me into thinking funds was taken, which was not the case. 2) Extra Funds that was payed to BMW was not allocated, due to the account number that was not recorded correctly. Those fund will be addressed with FNB bank and reallocated back to BMW after the clearance has been done by FNB.

I once again want to take this opportunity to Apologize to all parties involved and I want to thank ANEL SWART from BMW Legal Department for all her time and effort that she so diligently spent to help me in this matter.

Sincerely Willem Van Der Merwe