RESPECT CUSTOMERS AND BE HONEST

On the 4th of January I took my car to AutoBavaria Midrand for repairs, the car was diagnosed to have bust pipes I agreed that the pipes must be changed. Later, they called to tell me that one of the pipes they don’t have it, so they have to do a backorder from Germany, and I have to pay the deposit, they assured me that the pipe will take 7 days to arrive. Since then I have been getting updates like “the pipe will arrive Monday”, Monday became Wednesday, Wednesday became Friday, Friday became Monday. Eventually the pipe arrived 3 weeks later that was on Friday (24th January). Again, I was assured that by Monday (27th January) everything will be fitted, came Monday I was told it’s a big job so everything will be complete by Wednesday, then on Wednesday I was told that by Thursday lunch time I can come and collect car, then came Thursday I personally went to Midrand AutoBavaria at 11am and I was assured again 100% that lunch time at 1pm the job on the car will be complete. At exactly 12:30pm then I receive a call to alert me that the pipe that was received is incorrect I can no longer get the car; the pipe must be reordered again which will take 7 days and based on my experience 7 days can easily become a month. Now this means that all this time I was being played a FOOL, No job was being done on the car, how do you discover that you received a wrong part just 30 minutes before the car collection while you had the part for over 5 days I HAVE WASTED 4 WEEKS ON THIS CIRCUS, SO MUCH INCONVENIENCE CAUSED BY THIS, THIS IS LIKE THE MOST DISRESPECTFUL WORST SERVICE EVER.