Breach of verbal contract and bad attitude

We purchased an Audi A3 from Tier 2 BMW at the beg of February 2016,<br> <br> The vehicle had a vibration while driving on the highway,<br> BMW promised to fix this vibration.<br> <br> BMW provided a new tire and fixed the buckled wheels.<br> <br> On the day of delivery:<br> <br> 1) Touch up to the front bumper - poor finishing, did not match the colour of the vehicle<br> 2) BMW promised that the 'vibration' of the vehicle was gone,<br> <br> We did not take delivery of the vehicle and waited 3 working days for the bumper to be re-sprayed.<br> <br> We then picked up the vehicle and drove it home, noted that the vibration was still there,<br> We then contacted BMW and they guaranteed us that they will sort out the vehicle,<br> We told them we would like to return the vehicle within our 7 day grace period as per CPA, <br> BMW told us the only booking available they had was in a weeks time,<br> <br> We waited a week, sent the vehicle to BMW, they could NOT fix the vehicle and sent it to Audi, <br> Audi noted that the vehicle has a damaged wheel bearing and we need to wait a week for parts.<br> <br> When I call BMW today to inquire about returning the vehicle, and the Tier 2 manager said we cannot return this vehicle and was rude towards us and his sales team.