1 reviews | Active since Feb 2013
Pathetic service
Kade from Auto Glen BMW ,is the worst salesman i ever had experience with. He is rude 2clients and im not sure if this salesman/dealership ranks their respect for customers based on the price of the car U buy. Kade has never treated my fiance and I with respect, he never return phone calls but rather i have 2call him back.I had 2book the car in for a limp mode error & Kade could not get me a loan vehicle, i then asked him if i could rather book the car in at another time and get the brakes done one time as it was due. He gave me a date of & i booked the car in, i advised the consultant about stitching coming loose on the back seat.At this point A loan vehicle was also arranged for me.<br> <br> The car was in for 3days and on the 2nd day Kade called me 2tell me 2bring the car back the next day as they need it, we were having a calm conversation until he started raising he voice &becoming rude, eventually slamming down the phone.I immediately went 2Auto Glen and Jan tried to calm the situation. When i did get my car back, there was damages on the vehicle as well as my car was driven at 180.When i queried this, i was told it was because they were overtaking. up 2 now there is no resolution.
