No feedback and Unprofessionalism

I bought a vehicle in August 2017 from BMW Autoglen Salesperson KADE.In Jan 2018 powersteering gave in.Kim Breed and Jan Loubsher is simply playing delayed tactics in repairing the vehicle.It is shocking to find these kind of people working for BMW and not Treating the Customer fairly.I will most definitely take this up with the ombud and file a complaint at the MOTOR INDUSTRY.NO feedback has been provided to date.