MONEY MONGERS

ATTENTION BMW GERMANY COMPLAINTS DEPARTMENT

THEY SUCK MONEY OUT OF THEIR BMW OWNERS, ITS ONLY ABOUT HOW MUCH MONEY THEY CAN MAKE OUT OF THEIR LOYAL SUPPORTERS. I WOULD LIKE TO BRING TO YOUR ATTENTION THAT I HAVE A 120i CONVERTIBLE BMW 2012 MODEL, MY VIN NUMBER WBAUL 52000 VR 04224.REGISTRATION NUMBER (BX 25 LV-GP), VEHICLE REGISTERED IN SOUTH AFRICA JOHANNESBURG CONTACT DETAILS MR SINGH +2 ********** SOUTH AFRICA MY MOTORPLAN HAS JUST EXPIRED AT THE END OF MAY 2017

I QUESTIONED BMW AUTO GLEN MOTORS, JOHANNESBURG ABOUT THE VEHICLES FLAT BATTERY BUT THE DEALERSHIP AT OAKDENE WHERE THE VEHICLE HAD REGUARLY BEEN ASSESED WAS NOT VERY HELPFUL, THUS I HAD THE BATTERY CHECKED AT A REPUTABLE BATTERY CENTRE. ACCORDING TO THE BATTERY SPECIALISTS REPORT THE VEHICLES BATTERY IS DAMAGED AND CANNOT BE RESTORED. ALL THE CELLS ARE DEAD. UPON INVESTIGATION WHAT WAS FOUND IS EXTREMELY ASTONISHING ALL THE BATTERY CELLS WERE COMPLETELY DRY WITH NO DISTILLED WATER, CAUSING SERIOUS DAMAGE TO THE BATTERY.

MY CONCERN IS, THIS VEHICLE HAD BEEN IN FOR SERVICE SEVERAL TIMES AND ALSO HAD A HOLIDAY CHECK DONE BY BMW OAKDENE UNDER MOTORPLAN IN MAY 2017 LESS THAN TWO MONTHS AGO, IN FACT THE VEHICLE HAD BEEN IN AND OUT OF BMW WORKSHOPS SEVERAL TIMES IN THIS YEAR ALONE, HOW IS IT POSSIBLE FOR THE BATTERY TO BE COMPLETELY DRY WITH NO DISTILLED WATER. SIMPLY PUT THE BATTERY WAS NEVER CHECKED OR PROPERLY CHECKED THE BATTERY CERTAINLY DOES NOT HAVE ANY LEAKS, LETS FACE FACTS IT WAS NEVER PROPERLY CHECKED IT WAS PRESUMED THAT IT WAS OK, THIS IS TOTAL NEGLIGENCE.THIS VEHICLE IS A FIVE YEAR OLD VEHICLE SURELY THE BATTERY NEEDED TO BE ASSESED PROPERLY, THE REPORT CLEARLY SHOWS THIS WAS OVERLOOKED.

IT IS DUE TO THE ABOVE REASONS I AM NOW CLAIMING FULL COMPENSATION DUE TO NEGLIGENCE ON BEHALF OF BMW. I AM EXTREMELY DISSATISFIED WITH THE DEALERSHIP AND THE MANNER IN WHICH I HAVE BEEN ANSWERED.

THIS IS EXACTLY WHAT WAS SAID TO ME. ''SIR YOU HAVE TO BUY A NEW BATTERY AT THE COST OF R 2 700 PLUS ADD R 1 500 FOR FITMENT TOTAL R 4 200.HOWEVER WE ARE PREPARED TO ASSIST YOU, WE WILL NOT CHARGE YOU R 1 500 TO FIT IT. WE ARE PREPARED TO WAIVE THE R 1 500 FITMENT CHARGE. ''COME ON R 1500 TO INSTALL A BATTERY'' WHO IS BEEN FOOLED HERE!! YOU TAKE BMW OWNERS TO BE FOOLS, YOU WANT TO RIP US OFF IN SUCH A MANNER SICK JUST SICK. EVEN A KID IN SCHOOL CAN FIT A BATTERY, IN FACT A SCHOOL KID CAN EVEN FLY A LIGHT AIRCRAFT NOWADAYS

I HAVE JUST REALISED AFTER YEARS OF DRIVING BMWs, THE HONOUR AND RESPECT I ONCE HAD FOR THIS BRAND IS NOW COMPLETELY TARNISHED. OUR COMPANY OWN NOT ONE BUT A FEW BMWs, WE NOW HAVE SECOND THOUGHTS OF TRADING OUR VEHICLES IN FOR ANY NEWER BMW MODELS.

ATTACHED BATTERY TESTS AND COURT CLAIM DOCUMENTS

JUST GOT OFF THE PHONE WITH MR TEMOSO MASEMOLA TODAY DATED 15 AUGUST 2017 TIME 09:55 AM MR TEMOSO MASEMOLA HAS JUST CONFIRMED BMW DOES NOT FILL DISTILLED WATER IN OUR CAR BATTERIES NEITHER ARE WE ALLOWED TO DO SO UNFORTUNATELY IF YOUR BATTERY DIES JUST TOO BAD FOR THE CONSUMER PERFECT WAY TO **** OUR BATTERIES AND MAKE MONEY OUT OF BMW OWNERS. SICK JUST FREAKEN SICK THATS WHY THEY A MULTI BILLION DOLLAR INDUSTRY, SUCK THE MONEY OUT OF US ON PARTS.

AFTER WINNING THIS CASE I WILL BE PUBLISHING IT IN CAR MAGAZINES WATCH ME.

BMW Group

Segment Financial Services Mr Temoso Masemola Joint Customer Interaction Centre (SF1-ZA-S-2) Customer Services: Aftersales 1 Bavaria Road, Randjespark, Midrand Postal address: P.O Box 2955, Pretoria 0001 Tel: ***Mail: ********** Web: http://www.bmwfinance.co.za/