Damage with NO repair!

Before you pick up your car at this dealership, the service consultant asks you, was the service a 9 or a 10... A little cheeky I thought. Seconds later, I picked up my car from the service yard and spotted they have damaged the storage slider between the two front seats. I walked back to the consultant and said she must please come and see what is going on. Her words to me "it happens all the time and probably just hooked out". Nothing about this slider was hooked out. It was literally just ripped in two. Since then I have reached out so many times with no resolution yet.

This happened beginning of 2020, and yes, we were all affected by the COVID19 pandemic but I find it highly frustrating that no one comes back to you and they have still done nothing to fix this!