No loan tyres !!!!

It’s so disappointing when you pay so much for a premium car and getting BMW Assist with it and they cannot assist with a loan tyre. My current car is just a few months old, and when I had a tyre issue with my previous BMW, I was told they didn’t have any loan tyre. I mean If you are having constant issues with loan tyres can you not stock up on more. Now because of this happening I got on a Saturday, I now need to get my car towed either to a dealership or my house, then I have to contact my insurance company on Monday to arrange for towing to a tyre replacement centre. Really guys???? This is BMW we talking about. Such a huge brand and this is how BMW assist works. What’s the point of having a service like this when you cannot assist to make my life easier?

This is really very disappointing.