Incorrect Information & Bad Attitude

Firstly, it took about 3 emails and 4 phone calls before I could raise an invoice, knowing full well we needed a long lead time to get the product. Then after payment was made, Yaseen assured me we'd have the skeletons in the time we needed. Everytime I called this company, the woman (Have no idea what her name is as she neither gives nor gives you a chance to ask) working at the desk is obviously rude in telling you, as the customer, that you are in the wrong and that you are expecting ridiculous things. Yaseen **** to me by telling me the product was in CT when it was actually in port in Durban. No one would even help to secure other courier options. My boss just made a call now and the woman on the other end was so unbelievably rude that I could hear her voice shouting from my desk on my bosses phone. Unbelievably bad behaviour, rudeness and shortness. Really not happy with how WE as clients, who have paid more than R35k for a product, are being treated. There was only ONE helpful person who I dealt with, and that was Euston who actually sent me an invoice right as I got off the phone with him.