World leaders for shocking service - Avoid like the plague

World leaders for shocking service. I placed an online order, which promised 3-5 day business delivery. After hearing nothing back, after 7 business days I inquired using the supp**** email address and both telephone numbers, one of which was no longer in service and the other of which was never answered. Nor was the email answered. I phoned sales at head office and the responder was annoyed at the inquiry. When I asked to speak to somebody competent to assist me, he truly flamed, threatening me because he felt I had suggested he was ***********. Finally, I was referred back to a regional branch, but it turns out they weren't even aware of the order. Nonetheless, they scurried to fulfill the order, but sent one incorrect item. I called to get them to rectify. The responder said he'd revert to me that day. He didn't. I called again two days later and they said they'd fulfill within two business days. Twelve days after placing the order, I'm waiting and hoping that it will make it within 15 days. How to kill your online business 101.