BMG Silverton

Never ever have I had such bad service with any service supplier. It's been 3 weeks since I visited BMG Silverton beginning of September, to buy bearings for my car. They said they don't have in stock at the moment but their Rosslyn branch has in stock. They will phoned them to send it to them. Waited again. No one called. I went to the Rosslyn branch to get it directly from them, but their system says they have in stock but nothing in the shop. So not even a phone call to apologise about the inconvenience. I'll never use them ever again.