Last time I booked Bluu

When returning the car ther front number plate was missing. Since I had neither an accident nor any other incident that could have torn off or damaged the license plate, I simply assume that it was not properly attached to the car. I recorded this in the incident report. 6 weeks after returning the car, I received an invoice that was immediately debited from my credit card. BLUU did not answer any queries, despite 2 friendly reminders.