so unproffessional

This Pup they are ****** ******, I ordered Mojito ****tail, Instead of telling they me, they don't know what that is or they don't serve it at all, they prepared me what is in their mind, That thing tested terrible, even the staff tasted it, and they like arrg..eew and take a good guess who made it?? their manager, instead of making me another drink they refused to and they didn't want to refund, they told me they not doing none it either i drink what they gave me or nothing , that lady in a black dress and black hair she was very unprofessional, unapproachable, and extremely rude the tone she used to me, They must thank their LORD because I was with someone on that day that I respect so much, WHICH MAKES ME wonder WHY?? they have 3 customers on that PUP...