Unhappy Customer

Hi there, I saw this company on Face Book and liked the product - Little Colourful Thumbs to keep your cable tidy... I placed an order 3/7/24 and by the 10/7/24 no order rcvd. I emailed them and someone responded 12/7/24 that they will check on my order and revert...and to date no feedback. I have emailed numerous times/tried calling the no available goes straight into voicemail...