Stock will arrive at the end of the week... 3 weeks and counting

Order #3607 was placed and paid for on June 12th with an expected shipping time of 3-5 days. However, it's now July 1st, and I still haven't received my order. Communication from the company has been consistently poor and misleading. Initially, I was informed of a delay due to stock depletion, with promises that my order would be prioritized once new stock arrived. This promise was repeated multiple times with vague assurances of imminent stock arrival, but no concrete timeline was ever provided.

Despite my follow-ups on June 24th and July 1st, where I was assured stock would arrive "end of the week," the situation remains unresolved. My latest inquiry, directly requesting clarity or a refund, has been completely ignored.

This experience has been frustrating and disappointing. I expect better communication and service from a company I trusted with my order.