JR
Jennifer R

1 reviews | Active since Sept 2023

10 May 2024, 15:13

Blume Cape Town 😡

Can t even give this Company 1 star. The worst service ever experienced. Ordered 3 items only received 2 after hounding them. No explanation for mixing product.

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Replies (1)
Blume Cape Town
Blume Cape Town's reply13 May 2024, 11:07
Official
 Good morning Jennifer, I hope you are well. I am sorry to hear that you only received two of the three items you ordered. We appreciate your feedback as it helps us improve our services. I have followed up on what has happened and it looks like the item was not packed by our warehouse. I have however arranged that the missing item gets sent to you immediately. 

Once again, on behalf of Blume Cape Town I apologize for the inconvenience that this has caused and I assure you that we will do our best to prevent this from happening again.