Very disapointed.

<p>My daughter went to Bluff Tyres in Pinetown on the 14th July 2017 to have wheel alignment done and two days later she had a flat tyre and the tyre that was flat was one of the ones that were aligned. It was totaly smooth. I would have expected that when having alignment done that the person would have the decency not to notify the driver if any tyres should be replaced. (Service - am I going back to the dark ages.)</p> <p>I went to Bluff Tyres in Pinetown on Satuarday 5th August 2017 to have tyres fitted to my daughters car. I informed them that the car had the wrong tyres on and that they should put the correct ones on. They only had 3 so I said that they should get another one from their Bluff branch as they had 17. We would bring the car in on Wednesday to have them fitted. BIG MISTAKE.</p> <p>My daughter took the car yesterday at 9.00, they charged her the wrong tyres without checking if they had the tyres in stock. They then found out that they did not have the wrong tyres in stock and wanted to put an alternative make (something that was made by Dunlop but not a Dunlop) on the car. An hour had now passed!!!! She then phoned me who was not able to get to the place and told me the story. I then asked to speak to the salesman who after our conversation went and corrected his mistake and then gave my daughter R400.00 in cash back. She finnaly left just before 11.</p> <p>1. How do you invoice a customer before checking if you have the tyres?</p> <p>2. How is it that you just want to fit what you think and not listen to the request?</p> <p>3. How can you just give R400.00 cash back, What about the VAT ?</p> <p>4 Don't check the tyres when doing alignment.</p> <p> </p> <p>My daughter ended up in a state. Thank to Bluff Tyres</p> <p> </p> <p>I would suggest you go somewhere where you get service for your money.</p>