MN
Masibonge N

1 reviews | Active since Aug 2023

04 Oct 2024, 19:04

Unsettling Meat Discovery- Lost Trust

Recently, I found an unidentifiable piece resembling a human finger in my meat. The store claimed it was pork, but their explanation lacked clarity. I urge others to thoroughly inspect their meat purchases.

Although I accepted a refund, the experience has left me deeply shaken and eroded my trust and confidence in the store. Unfortunately, I won't be returning.

0
Replies (1)
Bluff Meat Supply
Bluff Meat Supply's reply07 Oct 2024, 09:33
Official
Hi Masibonge Nene,

We're sorry for not meeting your expectations. We value you as our customer and consider your experience to be of the utmost importance. 

We sincerely apologize for the inconvenience you experienced with the pork purchase from one of our stores. This is certainly not the quality of product we aim to provide to our customers, and we deeply regret any disappointment or inconvenience this may have caused you.

Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We have sent a detailed reply to your Gmail inbox.

Kind regards,
Bluff Meat Supply