DR
Dylan R

1 reviews | Active since Dec 2014

12 Sept 2025, 22:02

Poor beef quality at bluff meats Pinetown

It disappoints me to have to write about the quality of the beef at bluff meats as I have been shopping there for many years. As this is one of many times I have experienced the issue I am certain that management have been made aware and have not rectified it. Today was the 3rd or 4th time recently getting biltong that quite honestly doesn’t even taste like beef. In fact it doesn’t actually taste like any meat I recognise however it is the first time that it has upset my stomach. Having also experienced cooking steak in a pan that released more than half a cup of liquid (what I assume was water) dating back around 2 years it seems like I now need to find another butchery that has better quality standards. I hope they can oneday rectify this as the store is always in excellent condition, well stocked and with amazing staff, but enough is enough now.

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Replies (1)
Bluff Meat Supply
Bluff Meat Supply's reply16 Sept 2025, 15:05
Official
Hi Dylan Robson,

Thank you for your review.
 
We are so sorry to hear about your recent experience with our beef products and the disappointment this has caused, especially as a loyal customer over the years.

Your well-being and satisfaction are of the utmost importance to us. We have escalated your concerns to our Food Safety and Quality Assurance teams for urgent investigation. Kindly note that we have also sent you a detailed reply via direct message so that we can assist you further.

Kind regards,Bluff Meat Supply.