MR
Mervin R

1 reviews | Active since May 2022

04 Aug 2022, 08:03

Looking good on Top full of fat and bones inside...False advertising and misleading the customers

So I went to bluffmeat supplies to buy meat I bought a lamb pack for about R571 It was somewhat a 3,9 kg pack Got home open the packet only to find some spare ribs some chops and about 1,5kg fat and knuckbones It was absolutely bad I took out a lot of pictures and videos on the meat parcel This was not the first time I had and issue with they meat A while back I called customer service and they made some excuses about the meat and they apologized However this was worste than my other experience absolute ******* ..

0
Replies (3)
Bluff Meat Supply
Bluff Meat Supply's reply04 Aug 2022, 08:23
Official
Hi Mervin R,

Thank you for your review.
 
 We apologise for the unpleasant experience you have had with our product. We value you as our customer and consider your experience of uppermost importance.
 
Kindly contact us via this email address [***] so we can improve our customer experience.
 
 Kind regards,
 Bluff Meats Supply. 

MR
Mervin R's update08 Aug 2022, 13:02
Reviewer Update
Good day So its days now I did email them and they said they will give me a call to this date have not received a call...That's how *********** they are...With there false advertising and and misleading the consumers...Will never recommend anyone to buy from there!!!!
MR
Mervin R's update16 Aug 2022, 08:07
Reviewer Update
So looking at my first complaint You will see till this date no calls from bluff meats..However they did send an email last week asking for my number.. But still waiting that call... Empty promises...poor service delivery...