LF
Louise F
1 reviews | Active since Jul 2025
05 Dec 2025, 12:33
Irritate Bluff Meats Richards Bay Customer
Having opened a Stockvel savings with Bluff Meats - their card system changes 3 times this year 2025. When one had to change this final time, it was an absolute nightmare. I went into the Richards Bay Boardwalk branch - waited for 45 to 60 minutes for the change from the discontinued card to the new. The "manager" in the office was either *********** or downright disrespectful to her staff and customers. When introducing a new system please ensure all staff are adequately trained as we the consumer would like a seamless experience in your stores
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Replies (1)Bluff Meat Supply's replyOfficial
08 Dec 2025, 12:11Hi Louise Fisher,
Thank you for taking the feedback. We apologise for the inconvenience and frustration you experienced at our Richards Bay Boardwalk branch store.
We have escalated to our Area Manager for urgent review and corrective action. We are also addressing staff training to ensure that system changes are handled professionally and efficiently in future.
Kind regards,Bluff Meat Supply.
Thank you for taking the feedback. We apologise for the inconvenience and frustration you experienced at our Richards Bay Boardwalk branch store.
We have escalated to our Area Manager for urgent review and corrective action. We are also addressing staff training to ensure that system changes are handled professionally and efficiently in future.
Kind regards,Bluff Meat Supply.
Bluff Meat Supply's reply08 Dec 2025, 12:11
Official
Hi Louise Fisher,
Thank you for taking the feedback. We apologise for the inconvenience and frustration you experienced at our Richards Bay Boardwalk branch store.
We have escalated to our Area Manager for urgent review and corrective action. We are also addressing staff training to ensure that system changes are handled professionally and efficiently in future.
Kind regards,Bluff Meat Supply.
Thank you for taking the feedback. We apologise for the inconvenience and frustration you experienced at our Richards Bay Boardwalk branch store.
We have escalated to our Area Manager for urgent review and corrective action. We are also addressing staff training to ensure that system changes are handled professionally and efficiently in future.
Kind regards,Bluff Meat Supply.
